• FAQs
• Model Number Locator
• Video Library
• Warranty Information
• Extended Suburban Warranty Form
• Literature and Technical Documents
• Service Center and Dealer Locator
• Airxcel Product Training
• Contact Us

Service and Support

We’re proud of the long history and strong reputation that Suburban has built for providing unparalleled service and support before, during and after every sale. Browse through our online database of information and resources listed below or contact the Suburban Customer Service Team at (423) 775-2131 for help with your Suburban climate control appliance (furnace or wall heater units), water heater, cooktop, range, griddle, slide-out kitchen, or microwave oven. PLEASE NOTE: All Suburban gas appliances should be installed and serviced by a certified gas technician or authorized service center.

• FAQs
• Model Number Locator
• Video Library
• Warranty Information
• Extended Suburban Warranty Form
• Literature & Technical Documents
• Service Center and Dealer Locator
• Airxcel Product Training
• Contact Us