Contact Suburban

Thank you for your interest in Suburban products. If you are a retail customer requiring technical assistance, please contact a service center nearest you. To locate a service center quickly, please visit our Dealer/Service location map. You can also find answers to a list of Frequently Asked Questions on our FAQ page. If you have recently purchased one of our products from and online retailer and it has arrived damages or missing parts please contact the retailer you purchased the product from.

PLEASE NOTE: Suburban Gas Appliances should be installed and/or serviced by a certified gas technician or authorized service agency. To find an Authorized Service Center near you, use our Service Locator.

676 Broadway Street
Dayton, Tennessee 37321
Customer Service
Phone: (423) 775-2131
Fax: (423) 775-7015

Service Department
Phone: (574) 247-9235
Fax: (423) 775-7015

For employment opportunities, please visit our careers page.

To submit a Request for Proposal, please use our RFP form

For additional information or assistance, send us an email at